Privacy

Introduction

At Vectice we respect your privacy and are committed to protecting your personal data. This Privacy Policy will explain what data we do and do not collect, how it is disclosed, how it is maintained and what rights you have to modify or delete that data.

This Privacy Policy explains how information about you is collected, used and disclosed by Vectice. Vectice and its subsidiaries provide management tools and services(“Services”) to data science teams. As such, Vectice generally does not sell its products and services directly to consumers or individuals. However, Vectice does collect and maintain personal data on individual persons as part of its marketing efforts directed at businesses and other organizations employing data science teams (“Marketing Data”) and as needed to provide login access to persons using any web based or Vectice managed version of its software tools and services (“Login Data”).

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How we collect data

This Privacy Policy applies to information we collect:

• When you interact with our website (Marketing Data).
• In email, text message, or personal contact between you and us (Marketing Data).
• From third parties, including through any application or content, including any that may link to or be accessible from or on our website (Marketing Data).

Please note that our website may include links to third-party websites, plug-ins and/or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

• When you register with us and receive a login ID to use a Vectice managed or web-based version of our software tools and services (Login Data).

Children Under the Age of 16

Our website and Services are not intended for children under 16 years of age. As such we do not knowingly collect personal information about children under 16. If you are under 16, do not use or provide any information on our Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@vectice.com.

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What data we collect and how we use it

Information You Provide to Us On Our Website

• Identity Data: May include first name, maiden name, last name, current employer, job title, social media usernames/handles and/or gender and any other descriptive information you choose to provide.
• Profile Data: Includes your username, your history of Services or orders made by you, your preferences, feedback, responses, preferences in receiving marketing from us and communication preferences.
• Contact Data: Includes your mailing address, email address and telephone number(s).
• Participation Data: Includes information received through participation in any interactive feature of our services, surveys, contests, promotions, requests for customer support or information you choose to otherwise communicate with us.

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Information You Provide to Us On Our Software

• Identity Data: May include first name, last name, current employer, job title, and any other descriptive information you choose to provide.
• Profile Data: Includes your username, your history of Services or orders made by you, your preferences, feedback, responses, preferences in receiving marketing from us and communication preferences.
• Login Data: Includes your full name, username, email address and password.

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Information We Collect Automatically When You Use Our Services

When you access or use our website, we may automatically collect, store, use, and/or transfer different kinds of personal data about you, including:

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, access time, pages viewed, pages you visited, browser plug-in types and versions, operating system and platform.
• Information Collected by Cookies and Other Tracking Technologies: We may use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our web services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our emails and other communications and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see "Your Choices" below.
• Information We Collect from Other Sources: We may also obtain information from other sources and combine that with information we collect directly. We may also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Technical Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy notice.
• Information We Collect from Sub-processors: A sub-processor is a third-party data processor engaged by Vectice, who has or potentially will have access to or process information you provide to us or we collect automatically. Vectice engages different types of data sub-processors to perform various functions.

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Use of Information

We may use information about you for various purposes, including to:

• Provide, maintain and improve our communications and services.
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards and events offered by Vectice and others.
• Monitor and analyze trends, usage and activities in connection with our Services;
• Personalize and improve our website and Services and provide content or features that match user profiles or interests.
• Administer and protect our business and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data).

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Prohibited uses of information

We do not and will not send spam, sell or rent your email address or any social media login account information to third parties. We do not disclose, sell, share, trade or give away a user’s personal information to third parties.

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Distribution of Data

Transfer of Information to Other Countries

Vectice is based in the United States and the information we collect is governed by U.S. law. By accessing or using our website or Services or otherwise providing information to us, you consent to the processing and transfer of information in and to theU.S. and other countries for use by Vectice as described in this Privacy Policy. If you choose to use our Services, you need to agree to our Terms andConditions, which set out the contract between Vectice and its users. Vectice engages in a number of international activities. In connection with the management of those activities, Vectice may transfer information to other countries. By submitting your information to Vectice electronically, or in connection with your interactions with Vectice offline, you consent to such transfers and to the processing of this information in other countries.

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Sharing of Information

We may share certain information about you as follows or as otherwise described in this Privacy Policy:

• With certain trusted vendors, consultants and other service providers who need access to such information to carry out work on our behalf and who are bound by confidentiality agreements with us.
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Vectice or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
• With your express consent or at your direction.

In addition to the other uses described in this Policy, we may extract and use information from the information you disclose for the purposes of aggregating data in a non-identifiable method. This aggregated data may be used internally to improve services, add new features or make refinements. In addition, this aggregated data may be used, without limitation, to develop, analyze, combine, or publish the aggregated data for commercial purposes.

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Data Protection

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

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Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention eriod for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may fully anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

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Analytics Services Provided By Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of our Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Vectice and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests and better understand your online activity.

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Your Choice

Account Information

You may update, correct or delete information about yourself at any time. If you wish to do so, please email us at support@vectice.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

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Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

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Promotional Communications

You may opt out of receiving promotional communications from Vectice by contacting us at support@vectice.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

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Access, Erasure and Correction

The laws in the European Economic Area and certain jurisdictions outside the United States, require us to provide users (to the extent those laws apply to such users) with information related to accessing, erasure and correction. Upon request Vectice will provide you with information about whether we hold any of your personal information. If you would like to review, delete or update your information, you may contact us using the contact information below. We will permit you to correct, amend, or delete information that is demonstrated to be inaccurate. We will respond to your request within a reasonable timeframe. Please note, because of the way we maintain certain services, after you delete or amend your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. You will need to provide sufficient identifying information, such as your name and email address and possible additional identifying information as a security precaution.

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Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices and the ways you can help protect your privacy.

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Contact Information

To ask questions or comments about this Privacy Policy or our privacy practices please email us at support@vectice.com.

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This version of the Privacy Policy was last updated on April 13, 2022.

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Terms of Service

Welcome to the Vectice Terms of Service (“Terms”). Vectice provides a platform that auto-captures all the assets that AI/ML teams create such as datasets, code, notebooks, models or runs. Then it auto-generates documentation from business requirements to production deployments.
For managers, Vectice is the solution of choice for reviewing ongoing project progress, securing team knowledge, and showcasing their impact.  

Please read these Terms carefully because they govern your use of our website, https://www.vectice.com/ (the “Site”) and the services and products we provide The Site and our products and services, including any of our data-inspired features and APIs, are collectively called the “Services”. If you have any questions, contact us

Agreement to Terms‍
By accessing, installing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

Changes to Terms or Services
Subject to any Service Level Agreement to which we have expressly agreed with you, we may modify the Terms and our Services at any time, in our sole discretion. If we do so, we will notify you by posting on the Site. It’s important that you review the Terms whenever we modify them because continuing to use the Services after we have posted modified Terms on the Site indicates to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then please discontinue use of the Services immediately. Because our Services are evolving over time or because we need to protect our proprietary information, we may change or discontinue all or any part of the Services, for any user at any time and without notice to you, at our sole discretion. Notwithstanding the foregoing, these Terms shall apply unmodified for terms identified in any order form signed by you for the Services (each an “Order Form”) until each renewal of the term whereupon any updated terms and conditions shall apply.

User Accounts
In order to access and use the Services, you will need to create a Vectice account (“Account”). By creating an Account you represent to us that you are thirteen (13) years or older and are not barred from using the Services under applicable law. By submitting information to Vectice in the signup process, you expressly authorize us to retain certain of that information on your behalf and permit us to store such information for the purpose of providing and improving the Services.

You may not use the Services under the name of another person with the intent to impersonate that person, or use a username that is subject to the rights of another person without appropriate authorization. You must be a human to use the Service and an automated account is not allowed. “Robot”(or automatic) activity is not allowed. We reserve the right to refuse your access to or use of the Services, in our sole discretion, if any information provided violates our Terms.

Feedback
We welcome feedback, comments and suggestions for improvements to the Services. You can submit feedback by emailing us at support@vectice.com. You grant to use a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the feedback for any purpose.

Privacy
Your privacy is important to us. Please review our Privacy Policy for information about the data we may collect and use. Our Privacy Policy is incorporated in these Terms, and is available at www.Vectice.com/privacy.

YOU AGREE THAT VECTICE MAY MONITOR YOUR USE OF THE SITE TO ENSURE QUALITY, IMPROVE THE SERVICES, AND TO VERIFY YOUR COMPLIANCE WITH THE TERMS. You understand and agree that Vectice may collect, track, and analyze your activities and interactions while using the Site and Services. This data may include, but is not limited to, navigation paths, time spent on the Site or in the Services, features used, and other user behavior metrics. The collection and use of such data is for the purposes of quality assurance, technical support, product development, and Service improvements. By visiting the Site and using the Services, you agree to the collection and use of such data.

Content
For purposes of these Terms: “User Content” means text, software code, algorithms, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise contributed by the Users, publicly or privately, through the Services.

You are responsible for the User Content that you post to the Services, including its legality, reliability, and appropriateness. You represent to Vectice that you have the necessary permissions, if any, to submit or generate User Content on the Site. Based on your subscription and settings, your User Content will be available either in public or private format for your teams viewing or by members of the Vectice community.

You represent and warrant that: (i) the Content is yours(you own it) or you have the right to use it; and (ii) by submitting Content, through the Services you do not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any other party.

Vectice does not claim any ownership rights in any User Content that you make available through the Services and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your own User Content. Notwithstanding the foregoing, you hereby grant us a non-exclusive, royalty-free, limited worldwide license to access and use the User Content in a non-identifiable manner to, without limitation, improve our services, make recommendations to you or other users, and/or to develop new features.

Vectice Content
Subject to your compliance with these Terms, Vectice grants you a limited, non-exclusive, non-transferable, non-sub licensable license to access and view our Content (“Vectice Content”) solely in connection with your permitted use of the Services. For the purposes of these Terms, Vectice Content shall include all text, graphics, images, site and screen layouts, arrangements and themes, music, software, audio, video, works of authorship by us or our affiliates of any kind, and information or other materials that are posted or generated on the Services by Vectice or our affiliates.

You only have the right to view and access Vectice Content. At no time is any user permitted to: (i) transfer, sublicense, sell, lease, lend, rent or otherwise distribute Vectice Content or the Services to a third party; (ii) decompile, reverse-engineer, disassemble, or create derivative works of the Services or any Vectice Content; or (iii) use the Services or Vectice Content in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these Terms.

Intellectual Property
The Services contain material that may be protected by copyright, trademark and other proprietary rights, including, but not limited to, audio, video, graphic, photographic and text information and all Vectice Content. Vectice and any of its licensors exclusively own all right, title and interest in and to theServices and Vectice Content, including all associated intellectual property rights. You acknowledge that the Services and Vectice Content may be protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services and Vectice Content. Further, you may not modify, distribute, publish, transmit, publicly display, publicly perform, participate in the transfer or sale, create derivative works or in any way exploit any Vectice Content, in whole or in part. Any violation of these restrictions may result in intellectual property infringement that may subject you to civil and/or criminal penalties. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from a submission of information protected by intellectual property rights in a third party, if such submission is made without express permission of the intellectual property rights holder.

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Consent
You agree to be identified as a customer of ours and you agree that we may refer to you by name, trade name and trademark, if applicable, and may briefly describe your business in our marketing materials and web site.

Third Party Resources
The Services may contain links to or advertisements of third-party websites(that are not affiliated with you or other users), and third party programs, including open source material (collectively “Third Party Resources”). We are not responsible for Third Party Resources on or available from third party sources, and you are subject to the terms, conditions and/or licenses of the applicable third party(ies) in connection with your access to, use of or reliance on Third Party Resources. You acknowledge sole responsibility for and assume all risk arising from your access, use or reliance on any Third PartyResources.

Indemnity
You agree to defend, indemnify and hold harmless Vectice and its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees), to the extent allowed by applicable law, that arise from or are caused by: (i) your use of and access to the Services; (ii)your violation of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, moral or privacy right; or (iv) any claim that your Content caused damage to any third party. This section shall survive these Terms and your use and termination of the Services.

Term and Termination
These terms shall apply for any agreed trial period, for the period paid, or for the term provided in an Order Form.

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Warranty Disclaimers
YOU UNDERSTAND THAT THE SITE, SERVICES AND DOCUMENTATION HAVE NOT BEEN FULLY TESTED AND MAY CONTAIN DEFECTS. WE MAKE NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES WHATSOEVER REGARDING ITS USE, PERFORMANCE, OPERATION, APPLICATIONS PORTABILITY BETWEEN SUBSEQUENT BETA VERSIONS AND FINAL VERSION OR SUPPORT. VECTICE, WITHOUT LIMITATION, MAKES NO REPRESENTATIONS OR WARRANTIES OF TITLE, NON INFRINGEMENT, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE SITE AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

Additional Disclaimers
YOU ACKNOWLEDGE THAT VECTICE HAS NOT: A) ALLOWED FULL PUBLIC ACCESS TO THE SERVICES; OR B) PROMISED OR GUARANTEED TO YOU THAT THE SITE AND SERVICES SHALL BE MADE AVAILABLE TO YOU OR ANY THIRD PARTY IN THE FUTURE. ACCORDINGLY, YOU ACKNOWLEDGE THAT VECTICE MAY UNDERTAKE RESEARCH OR DEVELOPMENT TO IMPROVE THE SERVICES, AND YOUR CONTINUED USE OF THE SERVICES IS ENTIRELY OF YOUR OWN VOLITION. SPECIFICALLY, THE SERVICES MAY CONTAIN FEATURES, FUNCTIONALITY OR MODES THAT MAY NOT BE INCLUDED, AT VECTICE’S SOLE DISCRETION, IN THE PRODUCTION(NON-BETA) VERSION OF THE SERVICES OR THAT MAY BE MARKETED SEPARATELY FOR ADDITIONAL FEES.

Limitation of Liability
YOU UNDERSTAND THAT THE PLATFORM MAY BE PROVIDED “AS-IS”, WITHOUT CHARGE, FOR LIMITED EVALUATION PURPOSES. NEITHER VECTICE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, MOBILE DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT (INCLUDING BUT NOT LIMITED TO LOSS OR UNCONSENTED TO DISCLOSURE OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE SERVICES TO OPERATE WITH ANY OTHER PROGRAMS), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VECTICE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FOR THEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL VECTICE’S TOTAL LIABILITY ARISING OUT OF ORIN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE LESSER OF THE AMOUNTS YOU HAVE PAID TO VECTICE FOR USE OF THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CAUSE OF ACTION, OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO VECTICE, AS APPLICABLE.

Force Majeure
We shall not be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement, when and to the extent such failure or delay is caused by acts of God, flood, fire, explosion, war, terrorism, invasion, riot, other civil unrest, embargoes or blockades in effect on or after the date of this Agreement, or national or regional emergency, in each case, or any other such event that is outside our reasonable control.

Dispute Resolution
We prefer to resolve things amicably when possible; therefore, you agree to the following dispute resolution policy in connection with any potential claims or disputes arising from your use of the Services. Start by notifying us of your dispute by sending a notice to support@vectice.com.

Informal Negotiations: Parties to a dispute concerning thisAgreement, the Privacy Policy, or the use of the Services will attempt to informally negotiate a potential settlement or resolution to the dispute;

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Binding Arbitration: If for any reason arbitration is unsuccessful or unavailable to the parties, parties agree to submit to binding arbitration abiding by JAMS rules in the jurisdiction of the State of California. Each party is responsible for paying their own filing, administrative and arbitrator fees. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.
This Agreement and all related documents are governed by, and construed in accordance with, the laws of the State of California, without regard to the conflict of laws provisions thereof to the extent such principles or rules would require or permit the application of the laws of any jurisdiction other than those of the State of California. The sole and exclusive jurisdiction and venue for any litigation arising out of this Agreement shall be federal or state court located in San Francisco, CA, and the Parties irrevocably consent to the personal jurisdiction of such courts. Each party acknowledges and agrees that any controversy that may arise under this Agreement, including any exhibits, schedules, attachments, and appendices attached to this Agreement, is likely to involve complicated and difficult issues and, therefore, each party irrevocably and unconditionally waives any right it may have to a trial by jury in respect of any legal action arising out of or relating to this Agreement, including any exhibits, schedules, attachments, and appendices attached to this Agreement, or the transactions contemplated hereby.

Entire Agreement
These Terms (the “Agreement”) constitute the entire and exclusive understanding and agreement between Vectice and you, except as may be provided in any OrderForm or other writing signed by the Parties. These Terms supersede and replace any and all prior oral or written understandings or agreements between us. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect.

Any notices or other communications provided by Vectice under these Terms, including those regarding modifications to these Terms, will be given by us by posting to the Services.

Vectice’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Vectice. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

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If you have a contract with us, the terms of that contract will supersede this policy.

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Questions & contact information
If you have any questions regarding these Terms, please email us at support@vectice.com.

This version of the Terms of Services was last updated on July 1, 2024.